Captain Shipping Protection

Name: Captain Shipping Protection
Brand: Captain Insure
Rating: 4.9 (239 reviews)

Pricing: From $11/month. Free trial available.
Rating: 4.9 (239)
Developer: Captain Insure

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Shipping protection that boosts revenue. Order protection reduces damage, loss, theft risks.

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription. Seamlessly switch from other apps and start package assurance from checkout and blocks today!

Offer shipping protection widget at checkout or via app blocks
Keep all the shipping protection fees, and add profits when claims are low
Route insurance order protection fee back to you & increase your conversion rate
Customize the price and style of insurance you want. Multi-language supported
The app won't add any codes to your store theme - user friendly

Popular with stores like yours: Based in United States

Languages

English, Chinese (Traditional), Chinese (Simplified), Japanese, Korean, French, German, Italian, Portuguese (Portugal), Spanish, Dutch, Polish, and Ukrainian

Works with

Checkout
Shopify Admin
Checkout Extensibility
Checkout upsell
Order tracking
Return
Returns & Exchanges
Shipping Insurance

Pricing

Choose the plan that best fits your business.

Standard

$11 / month

3.99% shipping protection fee

Features

Unlimited orders
Fully customizable cart widget
Flexible dynamic pricing
Claim portal with email updates
Auto-translate for multi-language stores
24/7 live chat support
Compatible with all store themes

14-day free trial

Plus

$49 / month

3.99% shipping protection fee

Features

Unlimited orders
Customizable cart & checkout widgets
Flexible dynamic pricing
Claim portal with email updates
Auto-translate for multi-language stores
Dedicated account manager
For Shopify Plus only

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (239)

Overall rating

4.9

Counts per rating level

95% of ratings are 5 stars
226
2% of ratings are 4 stars
4
0% of ratings are 3 stars
1
1% of ratings are 2 stars
2
3% of ratings are 1 stars
6

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for its shipping protection service, boosting customer confidence and managing stolen orders. It increases average order value through upsell options, allowing custom rates and retaining premiums. Easy setup and integration with cart apps are praised, with shipping protection directly on the cart page. Reliable performance and responsive 24/7 support are highlighted, with issues typically resolved within 24 hours.

April 27, 2026

App is exactly what I was looking for. Super fast and helpful support when some customization was needed. Thank you!

Bitsy Zoo

United States

6 days using the app

February 21, 2026

Fast customer service xD

Corique Cove

United States

30 days using the app

October 9, 2024

I'm loving this app so far. It's super simple, so I'm sure you could implement something similar yourself by editing your theme, but I don't know how to do that!

Support has been incredibly fast, and this upsell widget already beats the "real" insurance provider I used in the past. Now I just offer the upsell and use that money to replace lost packages. It's so much better than having to file a claim that often doesn't pay out.

Arcane Bullshit

Canada

6 days using the app

Support

App support provided by Captain Insure.

Resources

FAQ

Developer

Captain Insure

Website

Hong Kong, HK, HK

Launched

August 4, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, phone number, physical address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

Store owner

Name, email address, phone number, physical address
Blog contributors

Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store, Shopify admin

Edit products

Product listings, products, publications of products on sales channels, collections
Edit orders

Assigned fulfillment, merchant managed fulfillment, all order history for the last 60 days, returns, third-party fulfillment
Edit Online Store

Online Store pages, Online Store script tags, theme, Online Store page content on a path controlled by the app
Edit Shopify admin

Files
Edit other data

Locales, Online Store navigation