HeiChat: ChatGPT Sales Chatbot
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free to install. Free trial available.
- Rating
- 4.7 (78)
- Developer
- heicarbook
Featured images gallery
Track Orders, Recommend Products, Boost Sales, Know Customers Better. 24/7 AI Support & Solutions.
A smart sales assistant powered by ChatGPT and Claude AI that works 24/7 to handle customer inquiries, track orders, and explain store policies. It learns from your store's knowledge base to provide accurate responses about discounts, shipping, and other customer questions. Using advanced AI technology, it analyzes customer needs and sentiment to deliver helpful service while converting inquiries into sales.
- Converting general inquiries into sales with AI-powered insights.
- For "Where is my order" can be helpful in checking and responding accurately.
- Available 24/7, supports 95+ languages.including:EN、ES、ZH、FR、DE、AR、JA、RU.
- Train AI with shop policies, PDF/TXT files and correction for customized support
- Real-time awareness of store product listing and delisting information
Languages
English, Japanese, Chinese (Simplified), Spanish, French, German, Portuguese (Portugal), Italian, and Dutch
Works with
- Checkout
- Shopify Admin
- Cloudflare
- Gorgias
- Klaviyo
- messenger
- Zapier
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Analytics
Pricing
Choose the plan that best fits your business.
Free
Free to install
$1 Per 200k Extra Tokens
Features
- 800k Free Tokens
- 100 Products to recommend
- 20 Knowledge Bases
- Customizable Widgets
- Switch AI Models
- Mobile App
Pro
$29.90 / month
$1 Per 200k Extra Tokens
Features
- 500 Products
- 100 Knowledge Bases
- 10M Tokens/Month
- 250 AI replies/month (Basic model)
3-day free trial
Pro Plus
$69.90 / month
$1 Per 200k Extra Tokens
Features
- 3,000 Products
- 1,000 Knowledge Bases
- Live-chat/WhatsApp/Messenger Integration
- 50M Tokens/Month
- 1250 AI replies/month (Basic model)
- Support Cloudflare to reduce spam
- AI Tickets
3-day free trial
Pro Max
$299 / month
$1 Per 200k Extra Tokens
Features
- All Pro Plus Features
- 400M Tokens/Month
- 20,000 Products
- 3,000 Knowledge Bases
- Use Your Own OpenAI API Key
- 10000 AI replies/month (Basic model)
3-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (78)
After starting with 800 tokens, only 200 are left after 20 days.
It seems tokens are being consumed simply by the Assistant activating itself - even though no conversation took place. Something appears to be wrong with how tokens are counted.
There were only two real customer conversations, with three questions and responses in total.
Leaving just the branding visible - the AI badge - and turning off the “Callout” should be a solution, preventing token usage for automatic Assistant pop-ups (Widget settings - then Branding Settings - turning off “Callout”).
The Assistant itself is a great feature, the AI responds well made by HeiChat, but these token consumption inconsistencies are discouraging and make continued use questionable.
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Edit: After further communication with the HeiChat team, they clarified the token mechanism and provided a solution. I decided to switch to another chatbot that also performs very well for my store.
Additionally, one small suggestion from me: it would be helpful to include a very short guide for users on how to ask questions effectively (and which types of questions to avoid) - this could improve both token efficiency and overall user experience. Thank you HeiChat Team.
This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.
App is great and works very well, we increase our sells %30-35. I also had a technical request and they did my request in couple of hours! Good team, good product!
Support
App support provided by heicarbook.
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