SHIPAID ‑ Shipping Guarantee

Name: SHIPAID ‑ Shipping Guarantee
Brand: ShipAid
Rating: 5.0 (22 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 5.0 (22)
Developer: ShipAid

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Boost revenue and trust with branded order guarantee, free returns, and instant resolutions.

Take control of delivery issues, returns, and exchanges through a fully branded platform built to reinforce customer confidence. Manage lost, damaged, or missing orders from your dashboard while maintaining ownership of post-purchase policies. Branded tracking, self-service issue intake, and a customer-facing returns portal reduce friction and strengthen customer relationships. Each guaranteed order plants one tree and unlocks a $5 charitable donation chosen by your customer.

Brand-owned order Guarantee
Centralized delivery issue management
Free returns and automated exchanges
Branded tracking and claim experiences
Purpose-driven customer engagement options

Languages

English

Works with

Checkout
Customer accounts
FedEx
rebuy
recharge
Shipping Insurance
UPS
USPS

Pricing

Choose the plan that best fits your business.

External charges may be billed by ShipAid separately from your Shopify invoice. Learn more

Free

Free to install

9% of Shipping Guarantee Revenue earned using the app (based on monthly order volume)

All charges are billed in USD. See all pricing options

Reviews (22)

Overall rating

Counts per rating level

100% of ratings are 5 stars
22
0% of ratings are 4 stars
0% of ratings are 3 stars
0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

August 5, 2024

The app works for our site. While there have been a few minor issues, their customer service has been outstanding—always quick to respond and resolve problems. Overall, it's a solid app.

Komuello

United States

Over 1 year using the app

ShipAid replied October 18, 2024

Dear Komuello,

Thank you for your awesome review! We're thrilled to hear that ShipAid is meeting your expectations. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making a positive impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team

November 22, 2024

A super simple concept that has provided a great service to our customers and the brand, with incredible customer service and individualized support. Truly couldn't ask for more.

HYER GOODS

United States

5 months using the app

December 8, 2023

ShipAid has been a great addition to our website. Works as it should and the customer service team is super responsive.

SRQ Fabrications

United States

3 months using the app

ShipAid replied October 18, 2024

Dear SRQ Fabrications,

Thank you for your positive review! We're thrilled to hear that ShipAid has been a positive addition to your business. Our team is dedicated to providing exceptional service, and it's rewarding to know we're making an impact.

If you ever need assistance or have any suggestions, please don't hesitate to reach out. We're always here to help!

Warm regards, The ShipAid Team