StatusPro ‑ Order Status

StatusPro ‑ Order Status

Pricing
From $9/month. Free trial available.
Popular with stores like yours
Based in United States
Rating
5.0 (79)
Developer
Indie SaaS

Apply custom statuses to your orders and keep customers updated on order progress!

Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.

Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. more
  • Send auto emails to customers (or third parties) when order status changes
  • Order status page integration - show your own custom order progress timeline
  • Order lookup page allows customers to easily check order progress anytime
  • Set order due dates to help manage your orders and set customer expectations
  • Update order status via QR code scan on your smartphone (with photo upload)
Popular with stores like yours
Based in United States

Languages

English, Dutch, German, Spanish, Portuguese (Brazil), French, Swedish, Japanese, and Italian

Works with

Pricing

Choose the plan that best fits your business.

Simple Plan

$9 / month

Features

  • 200 orders / month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • Set order due dates
  • 6 months data retention

14-day free trial

Essential Plan

$19 / month

Features

  • 1000 orders / month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • Set order due dates
  • 1 year data retention
  • Webhooks

14-day free trial

Pro Plan

$29 / month

Features

  • 2000 orders / month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • Set order due dates
  • 2 years data retention
  • Webhooks, Flow & API

14-day free trial

Enterprise

$99 / month

Features

  • 4000 orders / month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • Set order due dates
  • 2 years data retention
  • Webhooks, Flow & API

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (79)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 7, 2026

Amazing app and a very responsive support team. The functionality works exactly as expected, integration was smooth, and the support replies are fast and genuinely helpful. Thank you so much :)

GERMAN KABIRSKI
United States
3 days using the app
January 12, 2026

Been using for more than a year. Because of my business' specific, this app is my must have to keep my customers posted. The support is outstanding, albeit you can manage everything by yourself.

Smile Boutique NY
United States
Almost 2 years using the app
September 25, 2025

StatusPro is an excellent app with top-notch customer support. The team is very responsive and always willing to help with questions or adjustments. We’ve had no issues using the app—it’s stable, intuitive, and very well designed.

It has given us clear visibility on every step of our order process, which makes it much easier to keep both our team and customers updated. The ability to track statuses in real time has streamlined communication and improved efficiency across the board. Overall, a fantastic app that I highly recommend.

Crafters Lab
United States
Over 2 years using the app

Support

App support provided by Indie SaaS.

Developer

Indie SaaS

63 Belmont Avenue, Belfast, NIR, BT4 3DE, GB

Launched

July 27, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Products, orders, Online Store

  • View products

    Products, collections

  • Edit orders

    Order fulfillments, merchant managed fulfillment, all order history, shipping information, third-party fulfillment

  • Edit Online Store

    Online Store page content on a path controlled by the app, Online Store pages

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