Twilio: Order Alert & Bulk SMS

Twilio: Order Alert & Bulk SMS

Pricing
Free to install
Rating
4.7 (6)
Developer
Devsol

Order notifications to customers, Abandoned cart recovery, OTP and Bulk marketing SMS to customers.

This app helps Shopify merchants send automated SMS notifications to customers through their own Twilio account. Merchants can automatically send SMS messages for new orders, fulfilled orders, abandoned carts, canceled orders, and order verification by OTP. The app also supports bulk SMS campaigns for orders, customers, and abandoned carts, helping merchants communicate with customers directly from their store.

This app helps Shopify merchants send automated SMS notifications to customers through their own Twilio account. Merchants can automatically send SMS messages for new orders, fulfilled orders, abandoned carts, canceled orders, and order verification by OTP. The app also supports bulk SMS campaigns for orders, customers, and abandoned carts, helping merchants communicate with customers directly from their store. more
  • Instant order notifications and Verify orders via OTP with customized sms.
  • Auto send abandoned cart recovery sms to customers and offer them discount.
  • Send Bulk marketing sms, discount offers and product alerts to all customers.

Languages

English

Works with

  • Shopify Admin

Pricing

Choose the plan that best fits your business.

Free

Free to install

You need to connect your own Twilio account to send sms.

Features

  • Validity: 15 Days
  • Auto New order sms
  • Auto Fulfilled order sms
  • Auto Cancel order sms
  • Auto Abandoned cart sms
  • Auto Verify order vis OTP sms

Pro

$4.99 one-time charge

You need to connect your own Twilio account to send sms.

Features

  • Validity: 30 Days
  • Auto New order sms
  • Auto Fulfilled order sms
  • Auto Cancel order sms
  • Auto Abandoned cart sms
  • Auto Verify order vis OTP sms
  • Bulk Marketing & Promotion sms

Business

$24.99 one-time charge

You need to connect your own Twilio account to send sms.

Features

  • Validity: 12 Months
  • Auto New order sms
  • Auto Fulfilled order sms
  • Auto Cancel order sms
  • Auto Abandoned cart sms
  • Auto Verify order vis OTP sms
  • Bulk Marketing & Promotion sms

All charges are billed in USD.

Reviews (6)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars
February 14, 2026

I have connected my Twilio account to send order confirmation and courier tracking messages to my customers, and everything is working perfectly. The setup was smooth, and the system runs reliably.

The support team is very polite and genuinely helpful. They quickly assisted me whenever I had questions.

Sorted
Pakistan
4 days using the app
January 12, 2026

We are using Twilio SMS with Shopify through this app, and it works great. It provides order confirmation and shipment tracking notifications, keeping our customers updated throughout the delivery process. Highly recommended.

Autraders - Your Style Our Threads
Pakistan
Over 1 year using the app
February 5, 2025

Avoid at All Costs – Twilio is a Nightmare to Use (PLEASE READ, YOU'VE BEEN WARNED)

If I could give Twilio zero stars, I would. This is, without a doubt, one of the most frustrating and poorly executed apps I have ever used on Shopify.

First, the setup process is a convoluted mess. The documentation is vague, and crucial steps are buried under layers of unclear instructions. Instead of providing a seamless integration, Twilio forces users to wade through endless technical jargon and guesswork. If you’re expecting a plug-and-play solution, look elsewhere.

Second, the software itself is unintuitive and riddled with unnecessary complexity. Instead of prioritizing usability, Twilio seems designed to frustrate. Simple tasks take far longer than they should, and nothing about the interface is user-friendly.

Worst of all? Their customer support is abysmal. If you run into an issue (which you will), expect delayed, unhelpful, and scripted responses that don’t actually address your concerns. You’ll be stuck in a loop of automated replies, irrelevant knowledge base articles, and “support” reps who clearly don’t understand their own product.

This app is an absolute disaster for Shopify merchants. If you value your time, your sanity, and your business, DO NOT install this app. There are far better alternatives that won’t leave you pulling your hair out. Twilio should be embarrassed by how broken and inaccessible this offering is. Stay far, far away.

HM Nabavian
United States
2 days using the app
Devsol replied February 7, 2025

Hello Sir, it looks like you may have encountered an issue while using our app. However, we haven’t received any email from you or your team regarding this matter.

We also offer a 30-day free trial, allowing users to test all features before purchasing a plan. Our app is functioning perfectly with all the listed features, and we have also provided a complete guide on how to use it effectively.

Please reach out to our support team so we can assist you in resolving any issues and ensure everything works smoothly for you.

Support

App support provided by Devsol.

Developer

Devsol

29, Block M, Civic Center Commercial Area Model Town, Lahore, 54000, PK

Launched

September 29, 2022

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