Zipchat AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Rating
- 4.9 (165)
- Developer
- ZIPCHAT INC
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AI Chat, AI Chatbot & AI Helpdesk. Agentic sales & support: live chat, WhatsApp, Instagram & email
Proactive Shopify AI Chat & AI Chatbot built to turn customer support into sales. It greets shoppers on Live Chat, WhatsApp, Instagram and email. The AI Agent acts in the AI chat: order tracking, discounts, product recommendations, upsells, returns & refunds, cart recovery & FAQ automation. It handles customer support and customer service 24/7, on all channels. With custom tools and skills it acts inside any software you connect, from your CRM to checkout. Fully multilingual & self-training.
- One AI Agent active in AI Chatbot & Live Chat across WhatsApp, Instagram & email
- AI Chat takes actions: order tracking, returns, COD, discounts & stock checks
- AI customer support & customer service: product, sizing, shipping & FAQ answers
- AI Sales Chatbot & Shopping Assistant: recommendations, upsells & cart recovery
- Multilingual conversational AI Agent ties every chat to revenue, 24/7 on AI Chat
- Popular with stores like yours
- Based in United States
Languages
English
Works with
- Checkout
- Shopify Admin
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- Whatsapp Business API
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 120 AI replies/m
- Unlimited human replies/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Starter
$49 / month
Features
- 500 AI replies/m
- Unlimited human replies/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
Growth
$129 / month
Features
- 1,500 AI replies/m
- Unlimited human replies/m
- Training on 15,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
Pro
$249 / month
Features
- 3,000 AI replies/m
- Unlimited human replies/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (165)
We've had a great experience with ZipChat so far. The onboarding process has been excellent, and Alessandro has been incredibly helpful every step of the way. He took the time to understand our business and helped us configure the chatbot to handle our unique rules, product catalog, and the various edge cases specific to our website.
The setup was smooth, communication was prompt, and it's clear the team genuinely wants to make sure everything works well before going live.
Based on our experience so far, I would definitely recommend ZipChat to anyone looking for an AI chat solution for their Shopify store. Great support and a very positive onboarding experience!
We run a busy multi-channel hardware, garden and electrical store out of Athlone, and customer questions never stop coming. Zipchat has genuinely changed how we handle that volume. Setup was quick, it trained itself on our product catalogue and pages without much hand-holding, and within days it was answering detailed product questions accurately, including spec-level queries on appliances where we'd normally need a human. What sets it apart from the usual chat widgets is that it sells rather than just deflects. Highly recommended.
Thanks so much! With the volume you're handling in Athlone, hearing that Zipchat trained itself and started nailing spec-level appliance questions within days is fantastic. And you put it perfectly: selling rather than just deflecting is exactly what sets it apart. Highly appreciated! 🙏
Zipchat has been a real golden nugget for our store. The AI chat genuinely helps customers find the right products, and it's quickly become a key part of how shoppers navigate our site. Beyond the product, the team is incredibly helpful. A special thanks to Alessandro, looking forward to expanding our use of Zipchat together. Highly recommended.
Thank you so much! "Golden nugget" might be our new favorite compliment. Thrilled it's helping your shoppers find exactly what they need, and Alessandro will be glad to hear the shoutout. Excited to keep growing together! 🙏
Support
App support provided by ZIPCHAT INC.
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