Current public plans
| Plan | Public price | Billing |
|---|---|---|
| Essential | From $39/seat/month | month |
| Advanced | From $99/seat/month | month |
| Expert | From $139/seat/month | month |
Business
Intercom
Customer service platform with AI agent
Baseline, not a quote. Prices can vary by region, tax, currency, annual commitment, usage, seat type, or promotion. Follow the official source before buying.
Subscription terms
- Trial
- See the official pricing page for current trial availability and eligibility.
- Renewal
- Paid subscriptions generally renew automatically for the selected billing period until cancelled.
- Cancellation
- Cancel from the account billing area before the next renewal date; access usually continues through the paid period.
- Refunds
- Refund eligibility varies by product, region, and purchase channel. Check the linked official policy before purchasing.
Change history
Jul 16, 2026
Monitoring baseline created
PricingTrace recorded the public plan labels above. Future verified changes will appear here with before-and-after evidence.
User-feedback themes
No sourced recurring theme has passed the publication threshold. PricingTrace does not invent or generalize isolated complaints.